Position Overview

Under direct supervision, responsible for executing accurate and timely transactions related to tenant Accounts Receivable, for maintaining documentation that adequately supports those transactions and for communicating with the appropriate parties or organizations to ensure accounts are kept current.

Key Responsibilities

• Review bank details, enter, and post cash receipts.
• Interact with Property Management teams to ensure cash posting is complete and accurate.
• Process manual tenant charge/credit adjustments.
• Cash reconciliations and monthly tenant statements.
• Research tenant charges and payment applications.
• Check bank accounts.
• Post deposits.
• Review aging reports.
• Run aging reports, email to PM asking if any credits can be applied to open charges or if the tenant can take the credit in the future.
• Process AR forms received (manual billing, security deposit refund, tenant termination, annual OPEX changes, tenant write off).
• Begin rental edit process (on the 10th of each month) which consists of sending the PM for review, receiving approval from PM, and posting rental edit (future month's charges).
• Schedule statements in MRI (begins on the 20th but no later than the 25th of each month)
• AR recons (check bank against system to ensure all receipts are posted on the 15th of each month and at the property close).
• Review/Post Open Rent Pay batches generated from tenant portal.
• Save all processed files in property folder.
• Utilize daily tracker.

Required and Preferred Qualifications

Required Qualifications: 1 year of experience required

Competence and Skills: Experience with MRI, Yardi, SAP, or Oracle preferred

Languages: Fluent English required