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Cloud Support Management Engineer
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Praxis en
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Infraestructura
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
TemporalHorario:
Tiempo completoEspacio de trabajo:
PresencialBeneficios
- Prestaciones de ley
Descripción
PRAXIS, es una empresa Mexicana Líder en Tecnologías de la Información, con presencia Internacional, y con 25 años proporcionando servicios de TI.
CLOUD SUPPORT MANAGEMENT ENGINEER
- 5+ years of experience in cloud engineering or cloud support roles.
Deep expertise in AWS, GCP, and Azure, with ability to troubleshoot, architect, and secure complex deployments
- Extensive experience with Terraform, infrastructure as code (IaC), and managing infrastructure in version-controlled repositories.
- Strong understanding of networking concepts in the cloud, including VPCs, firewalls, DNS, routing, load balancers, VPNs, and hybrid connectivity.
- Certifications required or strongly preferred:
o AWS Certified Solutions Architect / DevOps Engineer
o Google Cloud Professional Cloud Architect / Engineer
o Microsoft Certified: Azure Administrator / Solutions Architect
Key Responsibilities
- Oversee the operation and support of cloud infrastructure in AWS, GCP, and Azure environments.
- Manage provisioning, monitoring, performance tuning, and lifecycle management of cloud services and resources.
- Respond to infrastructure incidents and security alerts, identifying root causes and implementing long-term corrective actions.
- Drive continuous improvement efforts in cloud automation, infrastructure as code, and cost optimization.
- Coordinate day-to-day operations related to cloud infrastructure support, including incident response, service requests, and change management.
- Ensure timely resolution of escalated issues while maintaining high service quality and adherence to SLAs.
- Facilitate cross-functional collaboration between infrastructure, DevOps, cloud security, compliance, and software engineering teams.
- Build playbooks and standard operating procedures (SOPs) to enhance team efficiency and knowledge sharing.
ADVANCED ENGLISH
“En PRAXIS queda prohibido la solicitud de certificados médicos de no embarazo y virus de Inmunodeficiencia Humana (VIH) como requisito para el ingreso, permanencia o ascenso"
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20360885