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fronius international gmbh en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Categoría:Tecnologías de la Información - Sistemas
Subcategoría: Procesamiento de datos
Educación mínima requerida:
Detalles
Horario:
Tiempo completo
Espacio de trabajo:
Presencial
Descripción
REQUIREMENTS:
Residence near Santa Catarina N.L
Complete training in electrical engineering
Interpretation of electrical / electronic diagrams
Technician degree in electricity or electronics (technical school of electricity, electronics or career to the end)
Basic knowledge of standards and specifications in the electrical area - desirable
Communicative and outgoing personality
Attitude of service and attention to customers
Ideally first tech support/customer service experience
Knowledge of languages
Basic-Intermediate level of English
ACTIVITIES:
Step-by-step guidance to customers about the operation and characteristics of photovoltaic solutions, especially solar inverters. Guide through start-up, troubleshooting, up to warranty conditions and repair process
Complete and effective documentation on the history of equipment and clients on a digital platform
Remote verification methods - via phone or email.
Provide technical support for the introduction of new products, systems, processes in the market and help with the design of the PV system
Active communication with customers and courier service to complete the collection and delivery process of repaired products
Integration of Fronius solutions into existing corporate or private networks and help configuring the Internet connection
Help in training events, exhibitions and/or informative talks about the product
Effective communication of market information feedback, customers and communication with those responsible for other organizational areas of Fronius in Mexico and Austria
Constant training for your education on our products, as well as the proactive search for technical solutions for customers
Are you ready for Fronius? Apply online now and become part of the Fronius family!
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