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Technical Support SE
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fronius international gmbh en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Procesamiento de datos
Educación mínima requerida:
Detalles
Horario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
REQUIREMENTS:
ACTIVITIES:
Are you ready for Fronius? Apply online now and become part of the Fronius family!
- Residence near Santa Catarina N.L
- Complete training in electrical engineering
- Interpretation of electrical / electronic diagrams
- Technician degree in electricity or electronics (technical school of electricity, electronics or career to the end)
- Basic knowledge of standards and specifications in the electrical area - desirable
- Communicative and outgoing personality
- Attitude of service and attention to customers
- Ideally first tech support/customer service experience
- Knowledge of languages
- Basic-Intermediate level of English
ACTIVITIES:
- Step-by-step guidance to customers about the operation and characteristics of photovoltaic solutions, especially solar inverters. Guide through start-up, troubleshooting, up to warranty conditions and repair process
- Complete and effective documentation on the history of equipment and clients on a digital platform
- Remote verification methods - via phone or email.
- Provide technical support for the introduction of new products, systems, processes in the market and help with the design of the PV system
- Active communication with customers and courier service to complete the collection and delivery process of repaired products
- Integration of Fronius solutions into existing corporate or private networks and help configuring the Internet connection
- Help in training events, exhibitions and/or informative talks about the product
- Effective communication of market information feedback, customers and communication with those responsible for other organizational areas of Fronius in Mexico and Austria
- Constant training for your education on our products, as well as the proactive search for technical solutions for customers
Are you ready for Fronius? Apply online now and become part of the Fronius family!
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20353756
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