• Overview
  • Digital Business Services (DBS) is a pivotal part of the Group with 60k+ FTE across 60+ markets. DBS consists of Technology, Operations, Data, Procurement, Corporate Services and Transformation. DBS provides essential operational and technical support to our global businesses and global functions.
  • The Business Support Manager will directly support the Head of Cost Management LAM & Mexico providing operational and administrative support and delivering ad hoc projects.
• Performance
  • Co-coordinate financial activities as: Month end closing, provisions, accruals.
  • Attend and respond to internal and external audit requests.
  • Co-coordinate accounting information including certification of monthly balance accounts.
  • General overview of IFRS16 accounts information for all processes (Properties, Cars & ATMs)
  • General overview of Fixed Assets monthly information
  • Coordinate information on Property Insurance
  • Attend Regulatory deliveries to different areas (Fiscal, financial, audit, etc)
• Governance
  • Ensure appropriate governance is implemented along with robust documentation and supporting controls
• Leadership & Teamwork
  • Create strong relationships with key stakeholders, getting them to share information to support the achievement of Corporate Real Estate goals.
  • Preserving the current relationships with other areas, by meeting agreed-upon delivery dates.
  • Encourage team wo

Requirements

• Delivery
  • Ability to work well under pressure, demonstrate flexibility and adapt to rapidly changing priorities and tasks.
  • Excellent organizational skills.
  • Analytical skills
• Communication
  • Verbal and written skill communication, whit their peers and senior management
  • Improve and maintain communication with suppliers.
• Leadership
  
  • Ability to organize and manage all the areas within corporate services, and the other areas stakeholders to meet the CS goals
  • Empathy to all team members and generation gap
• Business Acumen
  • Strong Microsoft Office, including Word, Outlook, PowerPoint and Excel (Medium level minimum)
  • Understanding of the HSBC Group and its business strategy
  • Knowledge of Digital Business Services including the services, processes and people

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights.

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

We want you to be part of our team! Find out what it's like to work with us