Hace 4 días
Inteligencia Artificial Sofware Engineer
$30,000 - $40,000 Mensual
Huawei Technologies Engineering de México, S.A. de C.V.
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Inteligencia artificial
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
Contact Center Software Platform Engineer - Huawei Mexico Software Department
Location: México City or Queretaro.
Responsibilities:
- Strengthen customer relationships and customer satisfaction through professional service.
- Learn, master and skillfully apply the skills of the call center platform.
- Handle, report and coordinate to solve the problems that occur on the production network.
- Identify the issues and new requirement, report to the related supporting teams and maintain smooth communication with different teams.
- Trace the related tasks in the project orderly; summarize the typical cases from work experience.
Work Experience:
- Commissioning and troubleshooting of software applications.
- Diagram and process mapping tools experience.
Professional knowledge and Technologies:
- Have the basic knowledge and practice experience in Linux OS, rational Database and SQL, TCP/IP
- Be familiar with the Customer Care, contact center (or Call Center) or other customer support system.
- Have experience in project management, have your own personal opinions and ideas on the project, and have a strong driving force.
Advanced English is mandatory, send your CV in English please.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 19268926
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