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It specialist Support
Si el reclutador te contacta podrás conocer el sueldo
DSV AIR & SEA S.A. de C.V. en
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Capacitación en TI
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
Join DSV!
We are an international company operating in more than 90 countries in 6 continents.
Worldwide we are the 2nd largest transportation and logistics company and we seek to provide and manage supply chain solutions for thousands of companies.
We are looking for IT Specialist Support to join our Team!
Be a key member of the Solutions IT Support team working with other IT teams within a global environment. Support end users of various Transportation Management System (TMS) applications. Troubleshoot end user configuration issues and application errors.
Requirements:
- Availability of schedule Full Time 08:00 - 17:00
- Bachelor's degree or above in IT, business administration, logistics or a similar discipline
- Minimum 5 years of work experience
- Work in a team or independently
- Be willing to work flexible hours as and when required to meet customer demands
- Document KCS articles in ServiceNow for Service Desk and Confluence for own support
- Analyze incidents and create problems management tasks (ITIL)
- Report development tasks related to technical debt on VFT to the VFT development process
- Have experience with IT support applications (ServiceNow preferred).
- Have the ability to learn technical concepts quickly with a strong sense of urgency
- Have enthusiasm for working in a fast paced, rapidly changing environment
- Be a creative problem solver, who is passionate about innovation and customer experience.
- Have strong written and oral communication skills
- Can deal with ambiguity, work with minimum supervision.
we offer:
- Benefits above the law
- Major medical expenses insurance
- Food vouchers
- Savings fund
- Christmas bonus
- Competitive salary
- Innovative Environment
- Career Development
- Collaborative Culture
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 19598920