Your primary goal will be to enhance the customer experience by delivering professional, friendly, and efficient service.

Responsibilities:

• Greet customers warmly and assist them in a courteous and professional manner.
• Respond to customer inquiries via phone, providing accurate and timely information about products, services, and store policies.
• Handle customer complaints and resolve issues effectively, aiming to achieve a positive resolution for both the customer and the store.
• Process sales transactions accurately.
• Maintain a strong knowledge of the store's products, promotions, and policies to provide accurate information to customers.
• Handle and process customer online orders, ensuring timely fulfillment and delivery.

Requirements:

• High school diploma or equivalent qualification.
• Proven experience in a customer service role.
• Advanced English and excellent verbal and written communication skills.
• Strong interpersonal skills and ability to work well with diverse customers.
• Patience, empathy, and the ability to remain calm and professional in challenging situations.
• Familiarity with computer applications
• Ability to multitask and prioritize tasks effectively.
• Commitment to providing outstanding customer service and resolving issues promptly.
• This is an ON-SITE position.

Tipo de puesto: Tiempo completo

Sueldo: A partir de $15,000.00 al mes