The Application Manager will be an important role in the company providing value by managing the current and future portfolio of corporate applications. This position will play a key role in continually improving the results from company
investments in software platforms, integrations and business intelligence tools.
Key responsibilities will include hands-on administration of applications, vendor coordination, project management and ownership of critical data integrations. The ideal candidate will be experienced with and passionate about software, data
analytics and integration technology. The candidate will look for ways to improve reliability, efficiency, adoption and results of company platforms. A self directed but team player will take ownership of multiple projects simultaneously. The Candidate
for this role should possess strong business engagement, project management skill sets and technical knowledge.

RESPONSIBILITIES
• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Monitoring the roll-out of new software applications to ensure success
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications
• Working with vendors to maintain company applications and databases.
• Maintaining up-to-knowledge of the latest developments.
• Collaborate with business and key IT stakeholders to plan, prioritize, and schedule applications development and enhancement requests, while providing direction and guidance to the applications development staff
• Accountable for availability and performance of applications portfolio, including ownership of incidents and release management
• Drives stakeholder satisfaction by delivering quality applications and support with controlled and planned change management
• Communicate project status to various levels of management
• Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business and security architectures
• Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code
• Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders

SKILLS
• Broad working knowledge of corporate or enterprise information technology
• Experience with database and data management
• Project management (from requirements gathering to managing to conclusion)
• Able to communicate clearly in verbal and written communication
• Ability to remain up-to-date with the latest software developments.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.
• Ability to document processes, systems and integrations
• Ability to deliver program status, roadmaps, business outcomes & impacts, and metrics
• Able to understand software data models and mapping to business

Requirements

• 5+ years of relevant work experience in a business/corporate environment

• Prior experience in a application delivery team (or relevant equivalent)
• Hands-on experience in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application support, and a strong business understanding

Data integration project experience:

• Managing & coordinating with internal and vendor resources to build new integrations
• Implementing custom & cloud based integration technology (IPAAS, etc)
• Monitoring, tuning and troubleshooting existing integrations
• Data reporting projects experience:
• Management, Revenue & Operational dashboards in PowerBI
• Collaborating with vendors to build/maintain related ETL and data acquisition systems

Experience with applications such as:

• Home care mgmt platforms (AXISCARE or equivalent)
• Sage Intacct
• Salesforce (CRM/sales focus)

EDUCATION & TRAINING

• B.S. degree in computer or data related major (or equivalent exp)
• Project management training

Benefits

• Insurance of major medical expenses (Sum assured $20,000,000.00 MXN)
• Life insurance (Death and MXN Disability)

• 12 Days of vacation per year, with prior approval from your manager, plus three floating holidays in addition to the seven official Holidays in Mexico.
• 30 days of Christmas bonus
• Cell Phone Reimbursement
• Transportation Allowance