At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Preferred Experience:

• Solid understanding of cloud computing, networking, and storage principles with focus on Azure/AWS. Willing to work on multiple cloud platforms.
• Technical hands-on expert in the design, architecture, and deployment of Hybrid Cloud environments
• Good knowledge of emerging technologies, including DevSecOps, AIOps, and Containers
• Cloud administration, OS/server administration, maintenance, and troubleshooting experience
• Solid scripting and automation experience. IaC/Terraform experience is a strong plus.
• Able to work on On-Call rotations
• Able to work independently in a project scenario and recommend solutions by performing POCs.
• Strong in debugging and analyzing complex issues. Experience handling P1/P2 calls and escalations
• Able to write formal external RCA documentation and presentations
• Able to lead Customer service transitions
• Passion for delivering timely and outstanding customer service
• Able to Help L1/L2/L3 staff in support
• Great written and oral communication skills with internal and external customers

Basic Qualifications:

• 10+ years of overall operational experience
• 6+ years of Azure/AWS experience
• 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model
• 2+ years DevOps/scripting/APIs experience

Preferred Certifications:

• Azure Solution Architect Certification
• AWS Solutions Architect Professional Certification

Four Year BS/BA in Information Technology degree or equivalent experience

#LI-LATAM