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Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.
A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.
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Join PepsiCo, dare for better.
The Opportunity
The position of a Global Network I&O Analyst is responsible for the ongoing management of Organization's global Network and lead network management partners to provide 24x7 support.
The ideal candidate will have deep experience of networking technologies, such as routing, switching, wireless networking, and security; managing heterogeneous environment; NAC solutions like CPPM and ISE , Application Traffic management like F5 big IP ; DDI systems like Infoblox & generate metrics related to Network performance, capacity, availability, failure rates, and will also have a strong background in network performance management, service delivery and strategic operations planning with a strong technical orientation & creative in problem solving.
Your Impact
As Global Network IP Sevices your responsibilities would consist of:
- This is a hands-on technical role:
- Provide operational support to resolve critical business issues that require deep network troubleshooting techniques and performance analysis
- Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate.
- Ensure SLAs are met
- Responsible for performance analysis, proactive troubleshooting and capacity planning for the Network platforms.
- Perform monitoring and maintenance of overall environment working with experienced team members.
- Perform change controls. Update process documentation and team portals
- Participate in troubleshooting, capacity planning and analysis, performance analysis & Root Cause Analysis.
- Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
- Automate operational tasks to make processes simpler and more robust.
- Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
- Manage network service providers and matrixed resources
- Refresh heat-maps and operations plans for campus networks, and all WAN, LAN, and WLAN connectivity
- Monitor and analyze statistical data to develop improvement plans for network and application performance
- Provide an effective network capacity plan in partnership with Network Capacity team
- Develop and monitor global weekly and monthly trending reports by business sectors to justify future growth
Additional Responsibilities Include:
- Oversees the management of service level agreements (SLAs) with vendors and service providers
- Oversees and directs all aspects of the 24/7/365 mission critical network/telecommunication infrastructure
- operations; including planning, supporting, and maintaining functions
- Serves as the junior-level escalation point for network operations to resolve critical incidents
- Maintains policy and procedures manual, conducts monthly service review meetings with key stakeholders, and drive vendor governance in partnership with IT supplier relationship management leads
Required Qualifications and Experience:
- Bachelor's degree in Computer Science/Engineering, or related qualification
- Certifications is a plus (CCNA, CCDA, CCNP, CCDP , DDIP,F5 101 ,200 , ACCP , ITIL)
- 1+ years of working in a Network / Telecommunications role, with expert level experience with
- Knowledge of MPLS, SIP, IP, Wi-Fi, SD-WAN, VPN, Firewalls, lb , gtm , ltm cppm , Infoblox etc technologies
- Experience of working in a multi-cultural, virtual team, across multiple geographical regions
Who Are We Looking For?
Education
- Bachelor's degree in Computer Science/Engineering, or related qualification
Experience
- Certifications is a plus (CCNA, CCDA, CCNP, CCDP , DDIP,F5 101 ,200 , ACCP , ITIL)
- 1+ years of working in a Network / Telecommunications role, with expert level experience with
- Knowledge of MPLS, SIP, IP, Wi-Fi, SD-WAN, VPN, Firewalls, lb , gtm , ltm cppm , Infoblox etc technologies
- Experience of working in a multi-cultural, virtual team, across multiple geographical regions
- Experience with technologies such as: Cisco / Juniper HSRP/VRRP, VRF, VPC, VC, LACP, Fabric Path.
- Experience of Routing Protocols/Technologies such BGP,OSPF, Logical Overlay, IOS-XR, MPLS VPN,
- Multicast.
- Strong understanding of application communication methodologies.
- High level of confidence and competence communicating on bridges.
- Participate in complex maintenance or deployment activities.
- Create or modify documentation in response to new events and learnings.
- Routinely provide constructive feedback for improvement opportunities
- Excellent customer focus and engagement skills
- Ability to develop solutions within a complex operational environment
- Excellent verbal and written communications skills
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
?
- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
?
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.