Service Segment Manager - Upfront Programs

This role has been designated as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career, our culture will embrace you. Open opportunities with HPE

This role will be responsible for the overall management of a service segment of significant scope and complexity at the worldwide level specific to enabling/attaching services to HPE products. It includes but is not limited to partnering with various functional teams to make Services available in the various Upfront routes to market.

This involves applying advanced subject matter knowledge in solving common and complex Services-related business/technical issues specific to the enablement of quoting and ordering via customer/partner-facing tools/systems. It also includes designing and developing process improvements and recommends/implements changes in alignment with business tactics and strategy for area of responsibility. It will requires partnering closely with the Services portfolio teams and various global operations functional teams to ensure success in New Services and New Products Introductions.

How you will make your mark:

• Responsible for the overall business success of a set of services, solutions, or a subset of the portfolio, product family, or functional segment in the Upfront/Services Attach routes to market.
• Partners/Consults with Services Product Managers (SPMs) in the service definition phase to help evaluate, scope, define, and plan new services, providing guidance around configuration/quoting.
• Leads the design & implementation of Services/Configuration rules across various quoting systems/tools.
• Leads/Coordinates the Services Attach work stream on various programs/initiatives across the Upfront RTM.
• Understands and follow the HPE Services Product Lifecycle Process for New Service Introductions (NSI) and New Product Introductions (NPI); provide guidance to PE peers and partner organizations.
• Collaborates with various teams to successfully implement programs in the Services Attach areas.
• Identifies and drives process improvements for services route to market related to Services Attach Configuration and Quoting.
• Creates and fosters a mutually beneficial relationship with Services Business Groups, Quoting/Ordering teams, Services Packaging/Pricing and Business partners WW and across all geographies.

About you:

• Typically, 5+ years to establish proven track record in Service Business Management.
• First level or advanced level university degree.
• Excellent written and verbal communication skills.
• Proficiency in English language.
• Proven project-management acumen.
• Demonstrated knowledge of corporate organization, culture, and policies, as well as cross-functional roles and objectives.
• Skills in problem solving and analysis.
• Familiarity with various HPE configuration and quoting tools.
• Experienced in working across/various functional and regional teams.

Additional Skills:

Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements.

Join us and make your mark!

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element! Want to know more about it?

Then let's stay connected!

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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.

Additional Skills:

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements {+ 7 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:
Services
Job Level:
Expert

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.