Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Descripción
Your responsibilities
First point of contact for Customers (via mail and phone)
Order entry, managing and monitoring all orders for customers
Providing high level of customer service, with daily follow ups and clear communication with customers
Communication and coordination between sales reps, customers, supply and factory, pricing
Taking responsibility for invoice processing, amending invoices, issuing credit and debit notes, handling non-technical complains
Monitor delivery process, coordinate deliveries with warehouse and transport company
Monitor stock situation- cooperation with supply and factory
Our requirements
Fluent French and English is a must
Other language Danish/Italian/Spanish/German or Turkish would be an asset
1 year of experience in a similar position
Knowledge of SAP system would be an asset
Previous customer service experience will be considered an asset
Organizational, interpersonal and communication skills
Ability to work in international environment across cultures
Quick learner with competence to resolve queries
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.
We are “One PPG” to the world.
We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.
We trust our people every day, in every way.
We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.
We make it happen.
We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.
We run it like we own it.
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.
We do better today than yesterday – everyday.
We continuously learn. We develop our people to grow our businesses.
Los rangos salariales y beneficios de PPG pueden variar según la ubicación, lo que nos permite compensar a los empleados de manera competitiva en diferentes mercados geográficos. PPG considera varios factores al tomar decisiones sobre compensación, que incluyen entre otros, conjuntos de habilidades, experiencia y capacitación, calificaciones y educación, licencias y certificaciones, y otras necesidades de la organización. También pueden aplicarse otros incentivos.
Nuestros programas de beneficios para empleados están diseñados para apoyar la salud y el bienestar de nuestros empleados. La cobertura y los beneficios del seguro se ajustarán a los términos y condiciones de los planes aplicables y de los documentos rectores asociados al plan.
About us:
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.