Job Description: Technical Program Manager – Data Driven Experience (DDX)

A multinational consumer goods company is seeking a seasoned Technical Program Manager to contribute to the success of a global Data Driven Experience (DDX) initiative. This program serves as a centralized hub for customer information, enabling enhanced personalization across the consumer journey.

In this role, you will lead the execution of digital and data-focused projects, ensuring on-time and on-budget delivery of features and ongoing improvements. You will be responsible for planning, coordinating execution, managing UAT and release activities, and maintaining clear communication with stakeholders. A strong grasp of the Software Development Life Cycle (SDLC) and Agile methodologies is essential.

Key Responsibilities:

• Manage and refine the product backlog in collaboration with the Product Owner, prioritizing items for each sprint.
• Work closely with business leaders to define project objectives, map stakeholders, and implement effective communication strategies.
• Supervise vendors, manage project timelines and budgets, and coordinate service requests in alignment with the DDX Program Leader.
• Drive collaboration across IT teams, business partners, and external vendors, and provide consistent updates on project status.
• Identify, document, and monitor risks, issues, actions, and dependencies using a RAID log.
• Maintain comprehensive project documentation to meet internal standards and audit requirements.
• Record meeting minutes, follow up on action items, and ensure timely resolution.
• Work with technical teams to interpret enhancement requests and validate proposed solutions.
• Evaluate and approve business and technical enhancements, with consideration for scalability and privacy compliance.
• Oversee financial aspects of the project, including budgeting, forecasting, and tracking, utilizing advanced Excel capabilities.
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Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or a related discipline.
• 6–9 years of experience in IT project management.
• Advanced skills in Microsoft Office Suite, particularly Excel, PowerPoint, and Project.
• Strong knowledge of SDLC and Agile frameworks.
• Experience managing large-scale cloud-based data platforms is preferred.
• Proven ability to lead complex, cross-functional projects with multiple stakeholders.
• Excellent communication, interpersonal, and analytical skills.
• Familiarity with Big Data platforms, Databricks, AWS, SFMC, Reltio, PowerBI, and SQL is a plus.