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Implementation Project Manager
$65,000 - $80,000 Mensual
SOLUCIONES DE ONISMX S DE RL DE CV
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Administración de proyectos
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
Desde casaBeneficios
- Prestaciones de ley
- Prestaciones superiores a las de la ley
Descripción
Position: Implementation Project Manager
Location: Remote for all Mexico
?Details of the role:
We are seeking a Implementation Project Manager responsible for leading the post-sales transition of products and services, based on the agreed statement of work (SOW). The role involves managing all aspects of clients' integration to Customer platforms, ensuring successful delivery and client satisfaction. This individual contributor role will have overall responsibility for coordinating a cross-functional team to ensure project milestones and objectives are met on time and within budget.
Key responsibilities:
- Coordinate the delivery of implementation services to customers by interpreting requirements, identifying and communicating project scope and ensuring project milestones and objectives are met, based on the SOW, ensuring they are completed on time and on budget.
- Coordinate internal resources in Customer Success, Sales, Development, Product Management, Audit, Asset Management, Provisioning Management, Procurement, Help Desk, Finance, Legal and others.
- Coordinate project schedules, drives task completion, and provides outstanding customer and team communication, working between technical and non-technical functions.
- Keep management informed of key issues and risks that may impact expected business results.
- Provide and maintain metrics and reporting to all project stakeholders and management.
- Drive completion of deliverables to ensure customer satisfaction, escalating appropriately both internally and externally to drive resolution to issues.
- Must be able to coordinate the resolution of technical or complex challenges by quickly analyzing problems and communicating proposals to the appropriate stakeholders.
- Assist with the development of our processes, documentation, and tool set used in the implementation of our Services.
Required Skills:
- Minimum 3-5 years of experience as a client-facing Project Manager, managing end-to-end project processes and resources.
- Must possess strong negotiation skills with a capacity to influence client requirements and adopt a one-step-ahead approach.
- Excellent written and presentation skills, along with a methodical and thorough work approach.
- Proficiency with project management software (MS Project or Smartsheet)
- Intermediate to advanced experience with Microsoft Office Suite-MS Excel, MS Word, MS Project, MS Outlook, MS Visio) required.
- Experience in the telecommunications industry preferred.
Good to have skills:
- PMP or equivalent project management certification.
- Knowledge of Agile and Scrum methodologies.
- Familiarity with global cross-functional teams and managing projects across different time zones.
Soft Skills:
- Strong problem-solving abilities, with a capacity to quickly adapt to changing project requirements.
- Excellent communication and interpersonal skills, able to bridge gaps between technical and non-technical teams.
- Leadership and team coordination skills, with the ability to motivate and influence others to meet project goals.
- High attention to detail, ensuring project accuracy and adherence to timelines.
- Ability to remain calm under pressure and handle multiple priorities effectively.
We Offer:
- Salary depending on the years of experience $60 to $80k. Gross Salary
- 100% Nomina
- Legal benefits and benefits superior to those of the law.
- 15 days of vacation the first year
- 15-day Christmas Bonus
- Insurance of major medical expenses
- Insurance of minor medical expenses
- Life Insurance
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 19209097