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Hace 1 día
Technical Business Analyst
$35,000 - $45,000 Mensual
FACTOR X CHATBOT FACTORY en
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Inteligencia artificial
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
HíbridoBeneficios
- Plan de carrera y crecimiento
- Vales de despensa
- Plan de crecimiento personal y laboral
Descripción
This position is for a Technical Business Analyst role on the Performance Excellence Team supporting multiple global technology projects. The ideal candidate will work on projects in the following areas: Artificial Intelligence (AI), robotics, general automation and process improvements. Exceptional English verbal & writing skills required.
Role Description
- Collaborate with stakeholders to understand business needs and gather detailed requirements for projects
- Act as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of requirements
- Create comprehensive documentation, including business requirements documents, functional specifications, user stories, and process documentation
- Analyze technical systems and processes to identify areas for improvement and ensure that solutions align with business objectives
- Work with technical teams to design solutions that meet business requirements, including system architecture and integration points
- Analyze data to support decision-making and identify patterns
- Develop test cases and participate in testing activities to ensure that solutions meet business requirements and function as intended
- Assist in the change management process by helping stakeholders understand and adapt to new systems or processes
- Support project management activities, including tracking progress, managing timelines, and ensuring deliverables are met
- Provide training and support to end-users to ensure they understand and can effectively use new systems or processes
- Deliver weekly updates on completed work, planned tasks, and any challenges or roadblocks; prepare status reports to track progress
- Set up and manage basic Power BI dashboards for transparent status and task tracking
- Proactively engage with stakeholders to confirm tasks
- Prepare agendas and schedule status meetings with key team members
Capabilities
- Collaborative – Actively listens to and understands issues before confidently presenting alternative solutions
- Clear and concise communicator. Excellent communication skills, both written and verbal
- Analytics and Results-oriented – Ability to analyze complex situations and find solutions; ability to break down complexities into concrete tasks and activities
- Initiative – self-motivated, detail-oriented and willing to act proactively and go the extra mile to provide a quality product
- Quality orientation – a quick learner who gets things done at the highest level of quality and impact and effectively aligns activities and resources to achieve goals in changing parameters. Detail-oriented with a focus on accuracy and quality of work
- Able to coordinate tasks performed by cross-functional teams and work effectively with cross-cultural and remote teams
- Assertive with ability to lead individuals with more business knowledge than herself/himself (e.g., pushing back to minimize scope creep). Ability to negotiate and resolve conflicts effectively
- Organized – Skilled in prioritizing tasks and managing multiple responsibilities
Requirements
- 8+ years' experience with requirements gathering and writing technical business requirements documents in a corporate environment
- Proficient in Power BI with the ability to conduct data analysis
- Proficient in Power Automate with the ability to create and implement simple automated workflows
- Strong documentation and note-taking skills
- Excellent Excel skills (e.g., advanced formulas, pivot tables and basic Power Query skills)
- Critical thinker with strong organizational skills and the ability to prioritize tasks and meet deadlines
- Associate's degree or Bachelor's degree required
Optional
- Experience with SharePoint
- Finance or accounting background
- Knowledge of LEAN/Six Sigma Concepts
- Experience with JIRA (or willing to learn)
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20570547