Bolsa de trabajo gama consulting and security services de cv en Jalisco Desde casa

Live in Guadalajara. Be a Mexican citizen or have a valid work permit
Finished high school (a copy of your official certificate of completion will be requested. If you have a foreign high school diploma a TRANSCRIPT will be needed. If you have a GED we will also be asking for a transcript)
Full availability: The working schedule is rotational, this means that every 3 months your working schedule will change (you could be assigned the morning, afternoon or night shift) you'll have 2 days-off per week which are also rotational.
Have an ADVANCED English level (this means that you are able to have FULL conversations in English and have good grammar skills)
Looking to work in IT Environment
6 months of experience in Tech Support
Knowledge of basic troubleshooting process
Being able to take a drug test (results must be 100% negative)

We Offer:

Grocery Tickets - 12% of base salary
30 days of Christmas bonus
12 days of vacations
50% Vacation bonus
5 personal days per year
Medical insurance (You and your family)
Life insurance
Opportunity to grow in the company

Activities

General L1 support for hardware and MS Office packages
Advance technical support for in-house applications and developments
Answer technical support calls providing and escalating to other support groups
Provide support based on email generated requests or reports
Document troubleshooting steps and detailed description of the customer incidents and requests
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures

Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

ID: 20308197

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Guadalajara, Jalisco, México

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