Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Descripción
Role: Quickbooks Certified Accountant (Client Onboarding Specialist)
Overview:
We are hiring for our client who is a cloud-based software solution providing asset management, operations
management, investor management, data analytics, and automation, in real-time dashboards, for companies that own, manage, and lease commercial real estate. The client's product integrates with QuickBooks. The client is headquartered in Cedar Rapids, IA. The position is remote.
Ideal Candidate
This person is customer-focused, takes ownership of their tasks, and is results-oriented.
Dedication is required to be part of something transformative.
The Role:
Assist with the onboarding activities of the customers, including data entry of legal documents such as leases and loans, meetings on Zoom with the team and customers, and other software-related tasks as needed
Assist with customer service questions
Assist with writing Knowledge Base articles when questions repeatedly come up
Must Haves:
Experience with QuickBooks Desktop or QuickBooks Online
Excellent English speaking and writing skills
Excellent customer service skills
Strong technical experience - able to troubleshoot technology issues by themselves
Patience for digging through complex, messy records from our customers
Ability to drive projects to completion
Attention to detail – both with data and processes
Ability to communicate well with customers and internally (written and verbally) on progress and questions
Ability to identify process improvements
Team player – works closely with other team members to achieve common goals
Strong follow-through skills
Sense of urgency
Ability to work effectively remotely
Preferred Skill and Experience:
Experience in the real estate industry – owning or managing real estate, banking, realtor/broker
Accounting degree
QuickBooks ProAdvisor Certification
Experience with Zoom, Slack, Google Suite, Smartsheet, HubSpot
Requirements
Remote Requirements:
Access to a space that is conducive to customer meetings - meaning a clean, professional background without others in the vicinity
Must maintain a consistent remote work location, ensuring stable work hours and avoiding frequent changes in time zones
High-speed internet connection
Computer equipment to perform work
Located in Latin America