Si el reclutador te contacta podrás conocer el sueldo
autozone en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Categoría:Atención a clientes - Call Center
Subcategoría: Atención al cliente
Educación mínima requerida:
Detalles
Contratación:
Permanente
Espacio de trabajo:
Presencial
Descripción
SUMMARY:
Help AutoZone's with quick procedural and eHire questions or issues, provides information and seeks solutions regarding day-by-day store tasks. Support stores by providing superior service through proper ticket documentation and prompt communication response.
Provide assistance regarding RPM and Learning Garage issues (Escalations to IT or other departments may occur during the process)
RESPONSIBILITIES:
50% Diagnoses, troubleshoots and verifies eHire issues, aids with store procedure questions or issues through fast and prompt communication response
20% Provides information and seek solution regarding the eHire hiring process through eHire's applicant system.
10% Works incoming emails (Contingency letters and internal escalations to other departments
10% RPM issues (Hierarchy updates, provides new SM's with worksheets for AutoZoners with recent movements/transfers, promotions, etc.) for completing RPM/Bonus cycle tasks
10% Provides Team Leaders and Work Force with feedback on re-occurring calls
REQUIREMENTS:
Level of formal education: Some high school.
Area of study: Computer Science.
Years of experience: 6 to 12 months
Type of experience: Customer Service, Technical Support
Technical Skills: Fluent in English and Spanish
Other/preferred: Portuguese is desirable.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.