Essential duties include, but are not limited to the following:
Proactively attains a safe and healthy work environment for all employees
Provide telephone / e-mail customer support on the operation and use of Products.
Provide part processing / Machine recommendations to best produce customer parts.
Calculate time estimates based on machine selection and customer's part.
Calculate a cost to manufacture customer parts including labor, and tooling/ work holding costs.
Conceptually design work holding and tooling as needed to support the manufacture of customer parts.
Demonstrate machine operation and machine features at trade shows and open house events.
Safely rig and install machines in Technology Centers and at trade show events.
Provide expert training sessions on safe machine operation and detailed machine functions at the customer facility and for the organization.
Perform test cuts to demonstrate machine capability / prove processing concepts.
Perform full turn-key process development and testing including statistical analysis of part measurement.
Ability to program, operate, troubleshoot, and train all aspects of our entire product line including but not limited to 3,4,5 axis technology.
Support on internal training and technical staff development as required.
Approximately 50% of travel is required
Generate reports on time and accurate as per Mazak policies. expenses reports, applications report, travel reports, etc.
Commercial Support
Technical support to the commercial area to define optimal solution, analysis of time cycles, integration of support, from start-up, run-off to commercial proposals
Support on commercial events such as trade shows, open house, tech day, etc.
Behavior and compliance
Adhere to company and Corporate Code of Conduct guidelines.
Qualifications
Associates degree or certification in a related technical field plus three years of experience in a machine tool related field, or five to seven years' experience in a related position.
Knowledge to read and interpretate GD&T, mechanical and engineering drawings.
Knowledge in manufacturing process
Use of CAD/CAM software
Proficient in Microsoft Office, specifically strong in Excel
Knowing how to drive and willingness to travel
Desirable to have experience with Mazatrol, EIA/G-Code Programming, CAD/CAM Programming software, Esprit or Mastercam, Fusion 360 or other
Soft skills
Ability to communicate both written and orally with upper management, vendors, and customers
Ability to effectively work in a team environment with other engineers
Advanced problem-solving skills
Handling work under pressure
Organized, methodic, analytic
Autodidact
Ability to work independently with minimal supervision
Beneficios:
Automóvil de la empresa
Seguro de gastos médicos mayores
Seguro de vida
Teléfono de la empresa
Uniformes gratuitos
Vales de despensa
Tipo de jornada:
Lunes a viernes
Turno de 8 horas
Pregunta(s) de postulación:
¿Qué porcentaje de inglés conversacional tienes?
¿Tienes experiencia trabajando con máquinas CNC?
¿Tienes conocimiento en procesos de fabricación?
Experiencia:
Soporte técnico: 1 año (Deseable)
Disponibilidad para viajar:
50 % (Deseable)
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.