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Hace 4 días
UX Content Writer/UX Content Editor
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Sobre el empleo
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HCL is looking for UX writers and UX editors
Location: Temporary remote / Guadalajara, Jalisco.
This position is remote for now, but next year it will change to Office work, so you must be willing to relocate to Guadalajara.
Mid/Senior Level
This is an opportunity to ensure members have a coherent, consistent experience across all touchpoints including online flows, landing pages, email, text messages, and push notifications.
We are seeking individuals with experience working cross-functionally with business, design, legal, compliance and technology stakeholders to identify business problems, provide content opportunities, present project-level content strategy solutions, and drive for cohesive and compliant content across platforms.
Primary skills:
CONTENT WRITERS: Able to provide quality UX writing support in a fast-paced environment, working closely with editors, designers, and product teams
This person will use their UX writing and content design skills to help re-imagine the digital experiences for a range of member-based insurance products. This role will use user research, competitive analysis, content strategy and content design principles to identify and craft content solutions that drive results.
?CONTENT EDITORS: Able to provide quality editing support in a fast-paced environment and give constructive day-to-day feedback and guidance to a team of user experience writers
Comfortable collaborating with product and design teams in Figma to define user flows, wireframes, and to prepare the content that supports the experience
Able to work directly in design tools (Figma) to contribute and edit UX content directly in flows
Able to identify needed customer touchpoints surrounding online flows (e.g., push notifications, emails) and create all content that provides a coherent experience
Able to translate business requirements, current product features, competitor product analysis, and customer feedback into improved user experiences
Ability to test designed flows with sample users to ensure that the developed output meets the requirements specified
Able to understand and create user descriptions (persona) and scenarios (interaction definition) to support product stakeholder review and development team handoffs
ID: 19339836