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Buscar trabajo en ntt data services mexico operations s de rl de cv, México | OCC

21 resultados

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Servicedesk

Sueldo no mostrado por la empresa

All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, ...

  • Prestaciones superiores a las de la ley
  • Plan de carrera y crecimiento
  • Plan de crecimiento personal y laboral
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Help Desk/Customer Service L1

Sueldo no mostrado por la empresa

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now! ...

  • Prestaciones superiores a las de la ley
  • Plan de carrera y crecimiento
NTT DATA SERVICES MEXI...
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Service Desk

Sueldo no mostrado por la empresa

NTT DATA, Inc. currently seeks a Service Desk Associate to join our team. Requirements: Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and ...

NTT DATA SERVICES MEXI...
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Remote SAP FICO consultant

Sueldo no mostrado por la empresa

NTT Data Services is looking for an energetic, fastlearning and self-motivated person that has strong technical skills, who is able to work well with groups on a global level, and a consultative appro ...

  • Prestaciones de ley
  • Prestaciones superiores a las de la ley
  • Fondo de ahorro
NTT DATA SERVICES MEXI...
CDMX
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Remote SAP FICO consultant

Sueldo no mostrado por la empresa

NTT Data Services is looking for an energetic, fastlearning and self-motivated person that has strong technical skills, who is able to work well with groups on a global level, and a consultative appro ...

  • Prestaciones de ley
  • Prestaciones superiores a las de la ley
  • Fondo de ahorro
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Tech support - Bilingual agent

$15,500 - $17,800 Mensual

NTT DATA, Inc. currently seeks a Helpdesk Associate to join our team in Mexico (remote). Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday wo ...

NTT DATA SERVICES MEXI...

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Business Analyst - Remote

$35,000 - $45,000 Mensual

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. ...

  • Fondo de ahorro
  • Vales de despensa
  • Prestaciones de ley
NTT DATA SERVICES MEXI...
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Soporte técnico en sitio Santa Fe

$14,900 Mensual

NTT DATA Services, está buscando a personas para laborar con nosotros como Soporte técnico en sitio. Location: Santa Fe colonia Zedec Buenos días. En Ntt Data estamos en busca de una persona para ...

  • Prestaciones de ley
  • Fondo de ahorro
  • Vales de despensa
NTT DATA SERVICES MEXI...
CDMX
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Field tech support engineer

Sueldo no mostrado por la empresa

NTT Data is looking for a Field Tech Support Engineer to join the team. Workplace: Onsite in Querétaro English required. Requirements: Experience in user support on the Windows platfor ...

NTT DATA SERVICES MEXI...
Qro.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Help Desk Associate

$8,000 Mensual

NTT DATA, Inc. currently seeks a Help Desk Associate – Part time - to join our team THIS POSITION IS REMOTE BUT CANDIDATES NEED TO LIVE IN GUADALAJARA. Activities • General ...

  • Prestaciones de ley
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Technical Support Specialist

$8,000 Mensual

NTT DATA, Inc. currently seeks a Help Desk Associate – Part time - to join our team THIS POSITION IS REMOTE BUT CANDIDATES NEED TO LIVE IN GUADALAJARA. Activities • General ...

  • Prestaciones de ley
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Help Desk -Part time

$8,000 Mensual

NTT DATA, Inc. currently seeks a Help Desk Associate – Part time - to join our team THIS POSITION IS REMOTE BUT CANDIDATES NEED TO LIVE IN GUADALAJARA. Activities • General L1 sup ...

  • Prestaciones de ley
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Helpdesk Associate (Part time - AM/PM Shift)

$7,500 - $7,650 Mensual

Requirements: • Availability to work 22.5 hours per week • Advanced English • Looking to work in IT Environment • 6 months of experience in Customer Service Activities: • General L1 support f ...

NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Remote SRE Engineer

Sueldo no mostrado por la empresa

NTT DATA, Inc. currently seeks a Remote SRE Engineer, Full Time to join our team in Mexico. Location: Mexico remote. Qualifications and Skills. 5+ years exp as an SRE will be responsible for ...

  • Prestaciones de ley
  • Prestaciones superiores a las de la ley
  • Seguro de vida
NTT DATA SERVICES MEXI...
CDMX
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Remote SRE Engineer

Sueldo no mostrado por la empresa

NTT DATA, Inc. currently seeks a Remote SRE Engineer, Full Time to join our team in Mexico. Location: Mexico remote. Qualifications and Skills. 5+ years exp as an SRE will be responsible for ...

  • Prestaciones de ley
  • Prestaciones superiores a las de la ley
  • Seguro de vida
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Azure Data Engineer

Sueldo no mostrado por la empresa

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now! ...

  • Prestaciones superiores a las de la ley
  • Plan de carrera y crecimiento
NTT DATA SERVICES MEXI...
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Service Desk- HYBRID GDL- Advanced English

$17,800 Mensual

Descripción NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking orga ...

  • Vales de despensa
  • Aguinaldo superior al de la ley
  • Prestaciones superiores a las de la ley
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Helpdesk

Sueldo no mostrado por la empresa

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, app ...

  • Prestaciones superiores a las de la ley
  • Plan de carrera y crecimiento
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Network analyst

Sueldo no mostrado por la empresa

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. ...

  • Prestaciones superiores a las de la ley
  • Plan de carrera y crecimiento
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV

Remote Helpdesk Associate

Sueldo no mostrado por la empresa

Acerca de la empresa Empresa líder en el sector de servicios tecnológicos que se destaca por su compromiso con la calidad y la integridad. Con una larga historia de éxito en el mercado, brindamo ...

  • Prestaciones superiores a las de la ley
  • Fondo de ahorro
  • Vales de despensa
NTT DATA SERVICES MEXI...
Guadalajara, Jal.
Bolsa de trabajo NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV
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Servicedesk

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NTT DATA SERVICES MEXICO OPERATIONS S DE RL DE CV en
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Sobre el empleo

Categoría: Atención a clientes - Call Center
Subcategoría: Soporte
Educación mínima requerida: Bachillerato

Detalles

Contratación:

Permanente

Horario:

Tiempo completo

Espacio de trabajo:

Híbrido

Beneficios

  • Prestaciones superiores a las de la ley
  • Plan de carrera y crecimiento
  • Plan de crecimiento personal y laboral

Descripción


All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.


NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.


Job Responsibilities Include:

• This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer covering clinical/patient applications. This is a call center environment in which we support our customers 24x7x365

• All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.

• Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality

• Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner

• Responsible for driving resolution of incidents on a 24/7 desk

• Read text on computer screens for the duration of the shift

• Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks

• Ensure a quiet, private workspace with high speed, wired internet

• Travel up to 10% of the time, if required

• Lift up to 25 lbs. if needed for equipment setup

• Have a working cell phone for manager communication and Two-Factor Authentication


Basic Qualifications:

• Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)

• Minimum of 1 year of technical troubleshooting experience

• High school diploma or equivalent required


Preferred Skills:

• Experience in a call center environment

• Demonstrate a service philosophy in all interactions with clinicians and colleagues

• Effective communication and interpersonal skills

• Proficient typing and English language skills (both verbally and in writing)

• Strong listening capabilities to fully understand caller's needs / requests

• Exceptional ability to work optimally in a fast-paced environment "

Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.

ID: 20565605