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Hace 3 sem
Customer Service Representative - Logistics (Hybrid)
Si el reclutador te contacta podrás conocer el sueldo
BUCKLAND GLOBAL MEXICO SERVICES en
Sobre el empleo
Subcategoría: Aduana
Educación mínima requerida: Universitario sin titulo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
HíbridoBeneficios
- Prestaciones superiores a las de la ley
- Seguro de vida
- Seguro de gastos médicos
Descripción
Buckland is looking for a Mexican Customs Service Representative
What you'll be doing
This position is responsible for the handling of the documentation preparation, monitoring and coordinating of customs release of shipments for the import of commercial goods into Mexico and Mexican exports into the rest of the world in accordance with Mexican Customs Regulations.
What we can offer you
· Competitive salary and benefits package
· A friendly, collaborative work environment
· Opportunities for professional development & ongoing learning
· A chance to be part of a growing organization
You will be responsible for
· To provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import/export documentation.
· Facilitate set up of Mexican IOR file with Buckland MX broker Portfolio Partnership.
· Integrate Legal MX files on IOR and update forms in compliance on Mexican regulations early on calendar year.
· Coordinate shipments for customs clearance on timely fashion and ensure process flow based on best practices per shipment by Land
· Communicate, delegate and expedite shipment clearance through multiple ports with Buckland MX Vendors in accordance on client's priorities and instructions.
· Assist on Compliance and monitor operations per types: V1, RT, F4, A3 and other as requested.
· Preparation of customs and internal documents for customs clearance.
· Coordinate daily tasks in an efficient manner; prioritize activities and define urgent process reviews for Warehouse and office improvement.
· Completion of mid to high volume shipment clearance Land and air on different Mexican Ports of entry/outcome.
· Prepare daily and weekly reports based on shipment status for Air, Land shipments.
· Assess customs operation performance for MX Vendors.
· Provide information requested for Mexican Trade compliance.
· Perform auditing on BGSS and shipments documents are promptly upload on Buckland Portal.
· Queries handled in a prompt, efficient and professional manner
· Integrate Summary Shipment for Liquidation Box Reports.
· Provide management reports and full accountability for billing.
· Client servicing and reporting of any issues to Team Leader/Manager
· Work to be performed in conformance with the Buckland Quality System (BQS)
· Other duties or projects as assigned.
What we need from you
· International Business/International commerce/International Logistics Bachelor Degree.
· Excellent customer service skills and ability to generate and follow up on sales leads
· Ability to identify, develop and implement processes improvement initiatives
· Demonstrated problem solving, organization skills with attention to detail
· Strong attention to detail and ability to handle multiple tasks.
· Strong team player with the ability to work independently.
· Above average and accurate keyboarding skills.
· Must be flexible for work on weekends and holiday as required.
· Some travel may be required to our office locations.
What skills & experience you'll bring to us
· +1 Year experience with Mexican Import/Exports Operations.
· Basic knowledge on Mexican Legislation in Foreign Trade Business.
· Customs experiences is an asset.
· English language Skills at 80%
· Working knowledge of Microsoft Office, excel skills, Windows, an asset.
· Must be legally eligible to work for the Company at all times
· Valid Passport and ability and desire to occasionally travel to USA/Canada
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 19185370