·        Hands on experience in Sales Cloud, DealCloud Service Cloud as functional consultant

·        Understanding & gathering business requirement , experience handling requirement workshops

·        Conduct Fit-Gap in salesforce and provide work effort and duration estimation

·        Salesforce Configuration for Sales and Service Cloud

·        Create Requirement and Functional Design specification, Use cases creation. Ability to write

USer stories and acceptance criteria

·        Assess the impacts on functional design because of the changes in functional requirements

·        Functional Support for salesforce application in-Scope  

·        Conducting sessions on in-scope salesforce functionality for Customer Key Users

·        Daily Status Report and ability to work as Scrum master

·        Hands on experience in Agile methodology would be preferred

·        Excellent Communication skills - written and verbal

·        .Salesforce certification in Sales, Service is a must.