NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a L2 Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

REMOTE POSITION

Tasks:

Actively provide support for resolution of L2 issues with detailed analysis. Also help in code fixes and rigorous testing where required

Good knowledge of Unix, SQL and scripting languages

Work on supporting Product servers and clients on cutting-edge platforms.

Contribute to our continuous improvement and continuous delivery

Continually focus on enhancing the performance of the applications

Work effectively in collaboration with other team members

Provide technical feedback and support to Development teams

Perform detailed RCA of issues in production, and implement corrective actions

Validated collaboration and communication skills, being able to lead in a global environment

Basic Qualifications:

3+ years of relevant experience in application Maintenance and Support.

Unix, SQL and knowledge of other scripting languages

Knowledge of programming language – preferably Java

#LI-LATAM

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success.