NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Analyst to join our team in Mexico (Remote)

Responsabilities:

• Arrange workshops with process owners with the purpose of documenting requirements or enhancements requested.
• Analyze user requirements to design and create comprehensive data workbooks and test cases/scripts that are in accordance with business and technical specifications
• Ensure the quality of requirements and design specifications
• Assist the QA testing efforts for projects during the development and implementation phases
• Evaluate test results, create defect tickets and track issues to resolution
• Plan and schedule test activities to ensure functional, system, integration, and technical specifications
• Communicate test results, issues, and risks to project team members, project managers and IT management
• Assist support teams with incidents reported that are related to Service Catalog items.
• Recommend new methods, suggests alternative solutions and changes to established methods to improve quality and increase productivity related to the service catalog.
• Ensure adherence to quality standards and attainment of project deliverables.
• Participating proactively in daily standup meetings, story grooming sessions, team retrospectives. Also suggesting and implementing improvements.

Skills required : 

1. requirement gathering experience.
2. designing requirement workbooks
3. create and execute test cases of the requirement. (manual testing experience)
4. servicenow ITSM knowledge is a plus.
5. Agile scrum methodologies.

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About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients long term success. .