Engineer Tanium fulfils a role in our organization by operating and integrating Tanium for remote and on-site engagements, contribute by operating and maintaining the Tanium platform and its modules to achieve customer-specific Application Insight, Asset Discovery, Asset Inventory, Sensitive Data Monitoring, Risk and Compliance Management, and Client Management outcomes, either remotely or on on-site with the customer.

Detalles del cliente

Global biopharmaceutical company with 65 years of presence in Mexico, pushing the boundaries of science to improve patients' lives.
We aim to be recognized as leaders in the development of innovative therapies that, in the future, will make a meaningful difference in the treatment of diseases affecting our society.

Descripción de la oferta

Operationalizing, administering, and maintaining the Tanium Platform

Solving complex customer support cases

Escalating customer support issues when appropriate

Solving complex technical issues independently or with the help of teammates

Addressing customer needs through astute verbal & written communication skills

Conducting health-checks

Contributing to and tracking activity through applicable reporting

Integrating solutions with Tanium

Improve customer and team experience by:

Identifying opportunities for our customers to get greater value from the Tanium Platform

Documenting best practices and sharing with the customer and within the team

Providing technical direction for the customer IT staff

Serving as a technical subject matter expert

Serving as the point of contact with the client on behalf of Tanium

Driving innovation by leading initiatives to develop new capabilities on the Tanium Platform

Providing technical leadership within and outside of their immediate team

Perfil del candidato

Solid technical skills in multiple areas such as networking, security, operations, scripting, and/or programming.

· TS/SCI with FSP Security clearance active upon hire

· Experience in one or more of the following technical domains: Endpoint Security, Endpoint Support/Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python).

· Experience with code merging & branching methodologies using GitHub

· Experience managing and communicating with enterprise customers

· Prior experience and breadth of knowledge needed to lead customers and internal teams.

· Has mastered many new concepts & technologies; continually striving to master the Tanium platform and modules.

· Troubleshooting; has mastered enterprise-level troubleshooting.

· Experience integrating API-based commercial software products

Oferta de empleo

?? 100% nominal salary
?? Remote work
?? Project with potential client absorption
?? Private medical insurance
?? Grocery vouchers
?? Christmas bonus extra-law