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Hoy
Technical Support Representative
Si el reclutador te contacta podrás conocer el sueldo
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Detalles
Contratación:
PermanenteEspacio de trabajo:
PresencialDescripción
At SpotOn, we're helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.
Recently, SpotOn was:
We're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together.
That's where you come in.
Job Summary
The Tech Expert provides hardware and tech support for payment devices, printers, and peripherals. This role requires a strong technical background, troubleshooting skills, and excellent customer service to assist with hardware-related issues.
? Hardware & Technical Support
? IT & Networking Basics (Must-Have)
? Customer-Centric Support (Must-Have)
? Problem-Solving & Troubleshooting
? Multitasking & Organization
? Tools & System Knowledge
? Interpersonal & Teamwork Skills
? Strong hardware and networking troubleshooting skills
? Clear and assertive communication with customers
? Ability to multitask and manage case documentation effectively
? Experience with CRM and remote support tools
? Team-oriented with a problem-solving mindset
What We Offer:
This role is ideal for a tech-savvy professional who enjoys problem-solving, customer interaction, and working in a fast-paced support environment. ??
#LI-Onsite
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
ID: 20621887