We have an open position for a
L2 Support Engineer!This position is Hybrid in CDMX
Experience Required:
- At least 1+ years of working experience in information technology.
- Excellent knowledge of English language (written and spoken).
- Formatting and loading of iOS MAC image, Windows, computer equipment.
- Managing remote access to computers via Microsoft Teams or Microsoft Quick Assist
- Technical Knowledge of the Hardware of PCS computers, Laptops and their peripherals
- Replacement of parts of computer equipment, laptops, desktops, and peripherals
- Installation, Preventive and Corrective Maintenance to: Laptops, Desktops, and Peripherals
- Knowledge of printing equipment
- Knowledge of Physical and Wireless Networks
- Installation and configuration of W10 and W11 Operating Systems
- Microsoft 365 installation, configuration, and support
- Email Settings,
- Reliable in Information Backups
- Perform the Software, Applications update
- Knowledge of McAfee / Trellix Antivirus
We are one of the largest and leading global technology services, consulting and business process companies in the world. We are present in more than 69 countries and our team is composed of more than 220 thousand employees working in six continents. We are technological partners of the largest companies in the world. We proudly serve more than 1500 customers through a vast and extremely complete portfolio, which includes the most modern technology, serving various sectors of the national and international market.
Our #wiproites have:
• Food Vouchers.
• Childcare assistance.
• 100% Life Insurance.
• Annual bonus (PLR).
• Two training platforms: WiLearn with 10,000 trainings and Udemy with 40,000 technical trainings, with certificates recognized worldwide.
• Discounts for purchases and courses in a partner network.
• #IPreferToRefer (Wiplinks) - every contributor earns a bonus for referring a person who also becomes a #Wiproite.
• Recognition program for time in the company: commemoration with certificate + points in the "Winner Circle" program.
• Yoga, Pilates and Meditation classes.
• Online Nutritionist Program: encouraging good eating habits and defining a nutritional plan.
• Lectures and workshops: encouraging health and well-being, Career Workshops, Leadership Development Plan.
- Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Technical Support