About the Role

As an Analyst, Network Planning & Implementation (Network / Cloud Operations Engineer), you will be managing, supporting, and monitoring LAN/WAN/Cloud/Firewall/Wireless Networking environments and respective tools and will be responsible of the Network Operation and Support in specified region(s).

What You Will Do

• Support architecture and design for LAN/WAN/Cloud/Firewall/Wireless Network environment.
• Configure, test, maintain and implement new LAN/WAN/Cloud/Firewall/Wireless Network technologies.
• Supporting network and cloud network environment, incorporating best practices.
• Maintain and continuously improve Network / Cloud Security capabilities.
• Working with network and cloud technology suppliers, resellers and contractors.
• Ability to collaborate with a diverse, globally distributed team.
• Ability to manage multiple, simultaneous, fast-paced projects.
• Must have the ability to learn quickly and comprehend many technical and business concepts.
• Ability to visualize project impact, understand the effects on IT and the business, and the changes that may be required.

What You Need to Be Successful

• Experience managing complex network and cloud environments in a global footprint.
• Experience working with network technologies and projects.
• Experience working with Cloud network topologies and projects.
• Ability to work in a fast-paced environment under high stress with consistency and accuracy.
• Ability to collaborate effectively with a diverse, globally disparate team.
• Ability to effectively communicate in English, including reading, writing and speaking.
• Ability to effectively prioritize and execute tasks in a high-pressure, time-sensitive environment.
• Experience with wide variety of technology hardware, software and troubleshooting.
• Capable of multi-tasking and self-direction to meet goals.
• Solid quantitative skills and strong data analysis skills.
• Strong emphasis on quality and keen attention to detail required.
• Very good communication and interpersonal skills.

Bonus Points if You Have

• Total IT experience should be at least 6 years
• REQUIRED 5+ years hands on experience in Network Infrastructure – local, wide and global area network.
• Experience in planning, supporting and implementing LAN / WAN / SDWAN / Wireless technologies within a large environment.

Experience in Managing Complex Firewall Environment, Experience in Cisco ASA, Cisco Firepower Platforms Preferred.

• Experience in Managing Campus Wireless Infrastructure consisting of Cisco WLC, Meraki, Aruba Preferred.
• REQUIRED 1+ years hands on experience in Cloud Infrastructure Support - AWS, Azure
• Working Knowledge of EIGRP, OSPF, BGP, IPv4 and (IPv6 preferred)
• REQUIRED Ability to manage fast-paced environment under high stress with consistency and accuracy
• Cisco Certified Network Associate (CCNA) or 5+ years in a Network Support Environment
• AWS Certified Solutions Associate (Preferred)
• REQUIRED:
• ITIL framework processes and activities
• Monitoring and Control
• IT Operations

What Makes You Eligible

• Be willing to travel up to 10%, domestic and international travel.
• Be willing to work in a remote environment.
• Be willing to have flexible working hours depending on the Global-Regional-Local Initiatives, projects, and enhancements.
• Successfully complete a background investigation and drug screen as a condition of employment.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• Tuition reimbursement
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development