Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Responsibilities:

• Manages and leads initiatives involving multiple functions and project teams to drive process improvement for a product or service offering.
• Consults with business leaders to identify relevant internal, client and external processes for optimization; leads review of audit and assessment results to identify trends and issues, perform root-cause analysis, develop recommendations for resolution and track effectiveness of remedies.
• Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for process improvement initiatives.
• Manages activities of supporting project teams and internal partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and schedules.
• Communicates initiative progress, escalations, and issue analysis to stakeholders; collaborates with management and internal development, manufacturing and service delivery partners to implement changes to resolve escalated issues and produce solutions
• Drives innovation and integration of new technologies and quality initiatives into projects and activities in the organization.
• Provides guidance and mentoring to less- experienced staff members.

Education and Experience Required:

• Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent.
• Lean Six Sigma (Black belt) or other Quality certification required
• Project management certification such as PMP/PMI certification preferred
• Typically 6-10 years experience.

Knowledge and Skills:

• Extensive experience with using data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources.
• Excellent analytical, statistical and problem solving skills.
• Thorough understanding and experience in applying industry quality standards and methodologies.
• Evaluating forms of empirical and root-cause analysis, modeling and testing methodologies to identify areas for process improvement.
• Demonstrated business acumen and successful experience managing all aspects of initiatives, including communicating with stakeholders and directing matrixed teams and resources.
• Excellent written and verbal communication skills; mastery in English and local language.
• Ability to effectively communicate quality architectures, plans, proposals, and results, and negotiate options at senior management levels.

About HP

You're out to reimagine and reinvent what's possible-in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what's next. We're in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

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