Learning Program Specialist

We are seeking a Learning Program Specialist to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Learning Program Specialist at Marsh, you will administer all training aspects in the Workday LMS which includes being able to analyze and visualize learning data and present the data to the COE team and management. You will also project-manage each training program as an event, from scheduling, managing training calendar, communication.

We will count on you to:

• Assign learning courses and generate reports in Workday and other systems. Use Excel and Power BI to analyze and visualize data for assessing training effectiveness, identifying trends, and suggesting improvements.
• Oversee the MMC Tech Learning Portal, our internal training delivery platform.
• Utilize the MMC Workday Learning Management System (LMS), SharePoint, and other internal systems to capture data on training effectiveness.
• Collaborate with the Center of Excellence (COE) and other internal teams to improve processes and document changes using qualitative and quantitative data analysis.
• Assist in planning, executing, and managing training programs, both virtual and in-person. Provide technical support for virtual training sessions, primarily on Zoom, including troubleshooting, recording, and editing sessions.
• Help design learning paths and programs on Degreed, Marsh McLennan's Learning Experience Platform (LXP).

What you need to have:

• Bachelor's degree with 5+ years of working experience in corporate training implementation and measurement
• Experience with Workday or other Learning Management System (LMS) admin
• Adept at Excel, including be able to create pivot tables and VLOOKUP
• Proficient in the use of Microsoft Office Suite
• A great team player embracing collaboration across different cultures and time zones
• Good organizational, written, and verbal communication skills
• Advanced Level of English is a Must

What makes you stand out:

• Knowledge of Power BI and other data visualization tools
• Familiarity with Articulate 360

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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