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Customer Care Specialist (Entry Level Recien Egresados)
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Job Summary
You will support orders from all channels by providing exemplary internal processing and backlog management support. Responsibilities may be, but are not limited to: manual processing, more complex customer pull-in requests, proactive backlog management, and potential intake of internal order inquiries. You will take ownership of resolution of all tasks, regardless of domain. You will become an expert capable of training and teaching others interdepartmentally. You will be responsible for documenting and maintaining knowledge and process. You will continually seek opportunities to strengthen internal relationships by ensuring requirements and expectations are exceeded. Candidate should expect to be responsible for documenting knowledge and process. Candidate should expect to have supervisory requirements for two or more teammates. Candidate should expect to mentor and support growth of all whom they encounter. You are here to serve internal customers. Your success opens capacity within CX, Sales, and Product groups.
Key Tasks & Responsibilities (Essential Functions)
Requirements
ID: 19272628