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Hace 2 sem
Service and maintenance manager
$80,000 - $90,000 Mensual
Sobre el empleo
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
We are a company with more than 100 years of experience.
Location: Mineral del monte, Tezontepec, Guadalupe Reinas, Haciendas de Tizayuca, Acayuya, Zempoala
We are looking for: Service and maintenance manager
Requirements:
Bachelor's degree in engineering, chemistry, physics or similar, Mechatronics, knowledge of mechanics, electricity, machinery in general
Fluent conversational English
At least 3 years of proven experience successfully leading teams of engineers providing
corrective and preventive maintenance services
Leadership, Coaching, organizational, planning, control and negotiation skills.
Excellent oral and written communication skills, marked customer service skills and
analytical resolution to constant problems.
Must be able to communicate at all levels including mainly purchasing and
supply, quality control and administration.
Close accompaniment with your staff to visits with clients.
Availability to travel at least 50% of the time in Mexico and abroad.
Close collaboration with other areas of the business to achieve corporate goals.
Management of Control and Tracking Systems (SAP)
Responsibilities:
• Be responsible for the daily management of the maintenance and repair activities of the company's equipment.
• Provide all internal and field support, availability to travel up to two weeks of time.
• Ensure that service engineers are adequately trained and trained
• Service is fast and of high quality and that customer satisfaction levels are consistently high.
• Manage the work team of service engineers and administrative staff.
• Implement service strategies.
• Visit customers together with the Service Engineer to monitor service quality.
• Maintain compliance with the service department policies and procedures in accordance with corporate and industrial standards of safety and quality, according to ISO17025 requirements.
• Manage maintenance-sales contracts with customers and perform sales-services.
• Lead a team of approximately 25 service engineers with diverse profiles and different levels of
experience.
* Participation in staff recruitment
We offer:
* Company car
* Paid travel expenses
Major medical expenses insurance
Food vouchers
13% savings fund
Life insurance
30 days of Christmas bonus
Profits
Training and induction
Schedule from 9am to 6pm with time availability
ID: 19425180