Hace 3 días
Customer service ( Automotive)
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HIRING SPACE SC en
Sobre el empleo
Categoría: Atención a clientes - Call Center
Subcategoría: Atención al cliente
Educación mínima requerida: Universitario titulado
Detalles
Contratación:
PermanenteHorario:
Tiempo completoEspacio de trabajo:
PresencialDescripción
Location: Metal-mechanical company located in Parque Industrial Nexxus, Guadalupe, N.L.
Schedule: Monday to Friday
Salary: Competitive + superior benefits
Required Profile:
- Education: Industrial Engineering, Business Management, or related field
- Experience: 2 to 3 years in a similar position
- English level: Advanced (mandatory)
- Professional title required
Main Responsibilities:
- Serve as the main liaison between the customer and Acero Prime's internal processes, ensuring their needs are met through effective resource and process management
- Coordinate with internal departments to ensure customer priorities are addressed promptly and accurately
- Schedule shipments and act as production planner
- Attend PPS meetings and actively participate in new project launches
- Provide timely and clear responses to customer inquiries and requests
- Ensure proper execution of internal processes and timely availability of accurate information
- Issue correct billing for services provided, including logistics, warehousing, and processing
- Provide customers with automated reports such as receiving, inventory, production, and shipments
- Share accurate and reliable updates regarding material status
- Ensure compliance with our quality management system, implementing corrective, preventive, and continuous improvement actions when needed
- Guarantee timely customer payments and support the resolution of billing or overdue account issues
We Offer:
Competitive salary
Benefits above the law
Professional growth within a leading company in the metal-mechanical sector
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20610942
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