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RESPONSIBILITIES

APPLY EARLY/STAGE COLLECTION NEGOTIATION TACTICS TO KEEP CUSTOMERS CURRENT OR LOWER IN THE DELINQUENCY STAGE.

KEY AREAS OF RESPONSIBILITY

¬MAKING OUTBOUND CALLS ON REPOSSESSED ACCOUNTS

¬RECEIVING INBOUND REDEMPTION CALLS

¬MAKING SUITABLE ARRANGEMENTS WITH CUSTOMERS THAT ARE CURRENTLY PAST DUE

¬IDENTIFYING ACCOUNTS THAT REQUIRE MANAGEMENT REVIEW

¬PROVIDING OUTSTANDING CUSTOMER SERVICE

¬MAINTAINING REQUIRED STANDARDS SET BY THE DEPARTMENT

¬ADHERENCE TO COMPANY POLICIES AND PROCEDURES

QUALIFICATIONS

¬HIGH SCHOOL DIPLOMA OR EQUIVALENT

¬2 YEARS OF EXPERIENCE IN CUSTOMER SERVICE OR RELATED FIELD

¬PROFICIENT WITH MICROSOFT

¬BILINGUAL

SHIFT:

TRAINING SCHEDULE (2 WEEKS): MONDAY TO THURSDAY: 9:00 TO 18:00 HRS AND FRIDAY 9:00 TO 18:30 HRS.

MORNING SHIFT: 09:00-19:00 MONDAY TO THURSDAY AND 09:00 TO 18:00 FRIDAY AND SATURDAY | (SUNDAY + 1 WEEK DAY OFF) LATE SHIFT: 12:00 - 21:00 ALL WEEK | (SUNDAY + 1 WEEK DAY OFF) IT CHANGES DEPENDING US (DALLAS TIME ZONE)

SALARY AND BENEFITS:

$18,200 MONTHLY BASE GROSS SALARY

$15,400 APPROXIMATELY MONTHLYNET SALARY $598.69 DAILY BASE SALARY

$4,190 WEEKLY BASE SALARY (APPROXIMATELY $3,500 NET WEEKLY)

BONUS: $700 TO 7,000 (BASED ON OBJECTIVE/METRICS)

TRICOLOR BENEFIT PACKAGE:

LAW BENEFITS

$1,400 FOOD VOUCHERS (MONTHLY)

2% SAVINGS FUND

20 DAYS CHRISTMAS BONUS

6 PTO DAYS

PRIVATE MEDICAL INSURANCE (1 YEAR AND A HALF OF SENIORITY)