Shared Services supports businesses through best-in-class and evolving operations, with a focus on actionable insights, ensuring compliance, and executing vital transactions. We actively support evolving workforce needs by streamlining HR processes, eliminating manual processing of standard transactions, and acting as a thought leader in digital transformation to ultimately be a top talent destination.
The HR Shared Services Senior Coordinator will play an integral role in delivering efficient shared services across employee lifecycle events (e.g., onboarding/offboarding), maintaining compliance standards, driving process improvements within HR functions globally, and supporting organizational goals related to employee experience management.
Key Responsibilities:
Facilitate and coordinate various HR tasks through consistent application of standardized processes (e.g., onboarding workflows).
Implement process controls that ensure accuracy while adhering to company policies/regulations.
Prioritize ongoing tasks such as managing employee data updates or responding to inquiries from employees/managers.
Evaluate current workflows; recommend/implement improvements that contribute to increased efficiency while enhancing the overall employee experience.
Apply technical knowledge (HR systems expertise) alongside analytical skills (Excel proficiency) to resolve issues effectively while identifying opportunities for improvement.
Collaborate cross-functionally with teams like Talent Acquisition or Payroll Operations on initiatives impacting shared service delivery outcomes.
Ensure all necessary Standard Operating Procedures (SOPs) are complete, accurate, updated regularly based on policy changes/process enhancements.
Assist Manager/Supervisor with reporting requirements tied directly toward key metrics measuring success rates across shared service activities.
Monitor automated systems/tools used within shared services operations; identify trends requiring intervention/escalation where applicable.
Required Qualifications:
Proficiency in MS Excel including creation/use of Pivot Tables
Critical thinking
Demonstrated capability handling large datasets efficiently under tight deadlines/time constraints.
Strong multitasking abilities—managing multiple priorities/projects/customers simultaneously at high service levels expected.
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.