Hace 1 día
Technical Analyst Support
Si el reclutador te contacta podrás conocer el sueldo
oracle en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Categoría: Tecnologías de la Información - Sistemas
Subcategoría: Soporte técnico
Educación mínima requerida:
Detalles
Contratación:
PermanenteEspacio de trabajo:
PresencialDescripción
Job Description
Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or other ERP Financial solution is preferred.
Responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete resolution of each service incident.
Candidate Profile:
Desired Technical Skills:
Applied Technologies - knowledge / experience in one or more of:
Foundational Technologies - knowledge / experience in one or more of:
Analytical Skills:
Top 4 skills in the ideal candidate:
Shift hours will be based on business requirements. The job may require the flexibility to work beyond standard business hours, to include weekends and holidays, as required. Base shift hours may change over time.
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or other ERP Financial solution is preferred.
Responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete resolution of each service incident.
Candidate Profile:
- Provides outstanding customer service
- Ability to handle difficult or sensitive situations with diplomacy and tact
- Very good verbal and written communication skills.
- Bilingual in English and Spanish
Desired Technical Skills:
Applied Technologies - knowledge / experience in one or more of:
- ERP Applications - General Ledger, Account Receivables, Account Payables, Fixed Assets, Subledger Accounting, Tax (Fusion, Oracle EBS, PeopleSoft or JD Edwards Application)
- OBIEE, OBIA, BI Publisher, OTBI
- Oracle (Hyperion) Essbase or Financial Reporting
Foundational Technologies - knowledge / experience in one or more of:
- Application Server Architecture (WebLogic Server)
- Java
- XML
- SQL
- PL/SQL
Analytical Skills:
- Ready to perform in an ever changing environment with a can-do attitude
- Must have well-developed troubleshooting skills and preferably a support background
- Ability to analyze details, log/trace files, work with incomplete or ambiguous data to fix issues
- Ability to test/replicate the issue in labs and provide adequate support to customers
Top 4 skills in the ideal candidate:
- Troubleshooting experience (Detail Oriented Mindset)
- Experience with an Enterprise Resource Planning (ERP) Application
- Java experience (SOA connections / web services / web applications)
- Excellent communication skills
Shift hours will be based on business requirements. The job may require the flexibility to work beyond standard business hours, to include weekends and holidays, as required. Base shift hours may change over time.
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20347187
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