A Salesforce Developer II with Rackspace is responsible for working with the technical lead members to deliver technical solutions to complex business challenges that transform business processes.

• Collaborate with technical lead, cross-functional team and business stakeholders to translate functional requirements into conceptual designs and functional implementation

• Develop, enhance, debug, support, maintain and test software applications that support business units or supporting functions

• Working Knowledge of developing Salesforce solution using out of box features and custom development with Apex, Visualforce, Lightning components, JavaScript and other force.com programming languages

• Working knowledge of web services using REST, SOAP and other Salesforce APIs to support various integration points with other systems

Assist technical and support teams in troubleshooting and implementing software bug fixes

Location: Remote

Critical Competencies

• Knowledge functional sales process
• Knowledge business industry standards, best tools, and best practices
• Ability to work with cross-functional teams, technical leads and business stakeholders
• Working Knowledge in Salesforce Administration, and Support, Marketing/Service Cloud development

Key Responsibilities

• Work with Technical lead to implement solution design while adhering to change control procedures
• Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, peer code review, deployment and support
• Monitor Salesforce releases to ensure platform health and to provide new functionalities and solutions
• Leverage Flow and Process Builder workflow to solve complex business process challenges
• Assist with data migration from other systems

Knowledge

• Understanding of Salesforce technical and functional capabilities
• Strong written and verbal communication skills
• Working Experience of Salesforce objects, fields, page layouts, workflows, process builder, validation rules, permissions, roles, reports, dashboards, and logical formulas
• Working Experience with Data Loader or data integration
• Ability to work with the business stakeholders, support, and cross-functional teams (support, training, end users, product managers, and developers)
• Working Experience with Visualforce pages and/or Lightning web components
• Working Experience with Apex code and test classes
• Working Experience in design and development of relational databases, normalization concepts, triggers, functions, and procedures. Able to create, read and edit ER diagrams
• Ability to work alone with minimal supervision, prioritizing and managing time effectively
• Ability to adapt in fast paced work environment
• Demonstrated critical thinking and problem-solving skills, with strong attention to detail
• Experience in working on an agile / scrum development team. Knowledgeable in all scrum ceremonies and artifacts
• Understanding of software lifecycle

Skills

• Working Experience in Salesforce Administration, and Support, Marketing/Service Cloud development
• Working Experience in Data Loader, SOQL, SOSL search
• Working Experience in Apex object-oriented programming, test class development and automation
• Working Experience in Salesforce triggers, batch processing, scheduled jobs, integrations, APIs, Visualforce pages and Lightning web components
• Working Experience in of the following: HTML, CSS, JavaScript, JSON, AJAX, XML/XSL
• Multi-tasking, self-starter
• Excellent written and verbal communication skills
• Ability to work in a team environment
• Analytical and logical reasoning skills
• Experience in Jira, Nice to have

Education

• Bachelor's degree in Computer Science, MS, Business or related field of study/related business experience

Certifications

• Salesforce Certified Administrator; Nice to have
• Salesforce Certified Platform Developer I; Nice to have

Experience

• 2+ years of work experience with Salesforce administration, and Support, Marketing/Service Cloud development, including Data Loader, SOQL, SOSL search
• 2+ in Apex object-oriented programming, test class development and automation
• Discover your inner Racker: Racker Life
• #LI-Remote
• #LI-GP1

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.