SUMMARY

The Cash Application Specialist I , will be responsible for supporting all internal and external customer needs in the area of cash applications. The individual will work exception reports to correctly apply payments to customer accounts, respond to inquiries regarding cash applications, and complete maintenance for unapplied cash in a timely manner.

RESPONSIBILITIES

• Work accounts with an OA balance to properly apply payments and educate those customers on proper payment methods
• Ultimately, ensuring that they are all resolved before 90 days overdue
• Supports the customer service and collections teams for payment research requests by customers

REQUIREMENTS

• Level of Formal Education: A high school diploma or equivalent (G.E.D.), may include specialized or vocational courses.
• Area of Study: Accounting, finance, administration
• Years of Experience: One to two years.
• Type of Experience: related cash applications experience
• Special Certifications or Technical Skills: Fully Bilingual, excellent written and verbal communication skills. At least 1 year of Excel, Lotus Notes, and Windows experience, to include toggling between multiple computer applications and/or data sources to gather required information and be highly detail oriented.
• Other/Preferred: