Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.

Job Title: Software Engineer, Observability Catchpoint
Location: Mexico & Costa Rica

Role Specific Responsibilities Include:

Description:

• Strong proficiency in working with, implementing, and maintaining observability tools. (Catchpoint, Bigpanda, AWS, ServiceNow, Pagerduty, Grafana).
• Take an active role in influencing the Observability team's roadmap, while working alongside other team members to design and engineer observability and reliability solutions.
• Create proactive monitoring and incident response: Focus on proactive monitoring, leveraging monitor data to detect anomalies, identify potential issues, and enable faster incident response. Ensuring system availability, reliability, and user satisfaction.
• Work with the Engineering teams to plan and coordinate new observability requirements.
• Interact with engineering teams to identify and resolve service defects.
• Automation/scripting skills (Selenium, JavaScript, Python)
• Maintain, troubleshoot, and debug code, as required.
• Testing Application Programming Interface (API) skills.
• Proficient in developing and maintaining technical documentation, runbooks, and procedures.
• Collaborate with Team to identify to provide insights and suggestions into challenges/existing issues.
• Maintain and operational work to ensure monitoring tools are in good health.
• Educate and lead efforts to improve observability among all engineering teams.
• Participate/collaborate cross functionally with vendors and other engineering teams to ensure smooth service delivery.
• Proficient knowledge of Linux and Windows (AWS EC2)

• AGILE SOFTWARE DEVELOPMENT:

• Understand, embrace and promote agile methodologies, principles and values within the team
• Collaborate on storyboarding and story pointing.
• Participate in team retrospectives and feedback loops to improve on future iterations.
• Provide the Product Owner with any support required to facilitate their backlog grooming.
• Participate in daily team scrum meetings.
• Participate in sprint planning sessions.
• Demonstrate product increments in sprint reviews.
• Strive to improve team's velocity.
• Participate in Availability weekly meetings.

• FUNCTIONAL REQUIREMENTS:

• Work with Product Owner and/or Product Manager/Team to understand and help refine functional requirements for new products or upgrades and have a clear understanding of what definition of "done" is.
• Continually refine understanding with other engineers about high- and low-level technical details, product goals, and user needs.

• OTHER JOB RESPONSIBILITIES:

• Learn and mentor: provide direction to less experienced engineers regarding processes and product architecture.
• (May) create User Stories for non-critical user functions or for internally identified maintenance and improvement projects.

Required Qualifications:

Minimum Qualifications:

Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management, and beyond.

Equal Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Awards and Accolades:

• America's Most Honored Businesses (Top 10%)
• Awarded by USPAAC for Fastest Growing Business in the US
• 12th Fastest-Growing Staffing Company in the USA by Staffing Industry Analysts in the US (2020, 2019, 2020)
• Fastest 50 by NJ Biz (2020, 2019, 2020)
• INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% of companies make it to this list).
• Top 100 by Dallas Business Journal (2020 and 2019)
• Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
• 2019 Spirit of Alliance Award by Agile1
• 2018 Best of the Best Platinum Award by Agile1
• 2018 TechServe Alliance Excellence Awards Winner
• 2017 Best of the Best Gold Award by Agile1(Act1 Group)

Regards,
Recruiter Name
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Office: (201) 340-8700 x XXX | Cell: (201) xxx xxxx | Fax: (201) 221-8131| Email: