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Hace 3 días
Customer Services Assistant
Si el reclutador te contacta podrás conocer el sueldo
eaton en
Esta es una vacante externa, deberás completar el proceso en el sitio de la empresa.
Sobre el empleo
Categoría: Atención a clientes - Call Center
Subcategoría: Atención al cliente
Educación mínima requerida:
Detalles
Contratación:
PermanenteEspacio de trabajo:
PresencialDescripción
What you'll do:
PRIMARY FUNCTION
This is a dynamic learning position that is responsible for direct customer contact by phone and email that manages all of the Customer Service related activities for specific customers
ESSENTIAL FUNCTIONS
Responsible for order entry and support functions involving pre and post order management (contract review, order processing, expediting, rescheduling and order closure).
Begin to interface with customers, sales representatives and other groups on product delivery and order management issues.
Provide timely responses to internal and external customers (includes customer inquiries, price and delivery requests, advance warning of shipping delays, shipment confirmation, order reschedules and return authorizations).
Coordinate product registrations and stock control maintenance on all VC product styles.
Print and distribute daily reports and update charts for key business measures as needed.
Provides customer service excellence.
Serves as project leader in matters of major customer performance. Examples may include recovery schedules, new part setups and quality issues.
Qualifications:
SPECIALIZED KNOWLEDGE
• Professional Degree in process.
• Bilingual: English/Spanish
Skills:
PRIMARY FUNCTION
This is a dynamic learning position that is responsible for direct customer contact by phone and email that manages all of the Customer Service related activities for specific customers
ESSENTIAL FUNCTIONS
Responsible for order entry and support functions involving pre and post order management (contract review, order processing, expediting, rescheduling and order closure).
Begin to interface with customers, sales representatives and other groups on product delivery and order management issues.
Provide timely responses to internal and external customers (includes customer inquiries, price and delivery requests, advance warning of shipping delays, shipment confirmation, order reschedules and return authorizations).
Coordinate product registrations and stock control maintenance on all VC product styles.
Print and distribute daily reports and update charts for key business measures as needed.
Provides customer service excellence.
Serves as project leader in matters of major customer performance. Examples may include recovery schedules, new part setups and quality issues.
Qualifications:
SPECIALIZED KNOWLEDGE
• Professional Degree in process.
• Bilingual: English/Spanish
Skills:
Recuerda que ningún reclutador puede pedirte dinero a cambio de una entrevista o un puesto. Asimismo, evita realizar pagos o compartir información financiera con las empresas.
ID: 20401152
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