Description

Responsible for efficiently scheduling the pickup and delivery of clients withing the expected operational needs.

Key Responsibilities:

• Check e-mails and daily messages for trip cancelations and/or additional trips for load's schedules.
• Responsible for efficiently schedule the pickup and delivery of clients, making scheduling adjustments for carriers and or drivers when necessary.
• Confirms appointments, and inputs customer data into company systems.
• Organize workflow and appointments by collecting load, carrier and customer information, and managing assignments.
• Contributes to team effort by accomplishing related results as needed.

Qualifications:

• Experience: At least 2 years of proving experience as a customer service agent.
• English level – Advance (fluent)
• Attention to Detail: Must have strong attention to detail to ensure accuracy in scheduling and documentation.
• Communication Skills: Strong verbal and written communication skills, with the ability to work effectively with clients and internal teams.
• Organizational Skills: Excellent time management and organizational skills to handle multiple tasks and priorities effectively.
• Technical Skills: Proficiency with Microsoft Office Suite (Excel, Word) and experience with scheduling or freight management software is a plus.

Benefits:

• Private Medical Insurance
• Law Benefits
• Career Path