Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!

The primary responsibility of this position is to obtain and coordinate the approval of government agency forms supported in our tax compliance software products. Forms Analysts must learn and closely adhere to the needs of both the taxing jurisdictions and product developers to determine solutions that best suit TRTA product needs. Forms Analysts work very closely with Composing Technicians to reproduce the agency forms and follow Form-design procedures including: marking forms for needed changes, reviewing forms after changes are made, logging and tracking forms, creating form samples for government agency approval, and serving as the main contact with the different agencies.

About the Role

In this opportunity as a Forms Analyst, you will be responsible to:

• Receive and review forms
• Ensure compliance with all jurisdiction specifications and with established industry standards and guidelines
• Act as primary contact for external stakeholders to resolve issues and clarify specifications
• Create and maintain relationships with taxing jurisdictions for tax related information, approval of tax forms, and resolution of issues
• Provide effective and timely escalation of quality issues
• Receive, log, and route forms for changes
• Mark forms for needed changes and review for accuracy after completion of changes.
• Quality checking and proofing the work of Composition Technicians as a final check and balance to catch any errors

Perform other tasks as requested or as needed

• Assist in training of temporary and new full-time design staff
• Contribute to various non-busy season projects, often designed to assist other departments
• Contribute to the team's ongoing efforts to improve processes and efficiencies

About You

You're a fit for the role if your background includes:

• Demonstrated attention to detail
• Competency in basic computer skills, including Microsoft Office applications
• Demonstrated task- and priority-management skills
• Energetic, friendly, professional with a passion for customer service
• Reliably proactive in identifying ways to contribute to the team's success
• Desire and ability to work in a fast-paced, information-intensive, and constantly changing environment
• Proficiency in using Adobe Acrobat Professional is desired