Job Description

Senior Site Reliability Engineer

Are you passionate about the chance to bring your experience to a world-class company that is market-leading or both content and technology? If yes, we’re looking for you.

Join our team! We are looking for a Senior Site Reliability Engineer, to join our Service Reliability and Operation group. We provide innovative team collaboration and an opportunity to build, operate and support scalable and reliable services that underpin Thomson Reuters’ products.

About the role:

In this opportunity, you will:

• Be a Professional SRE: Implement site reliability engineering and DevOps best practices. Feed non-functional requirements into the product backlog, such as, but not limited to, high availability, scalability, self-healing, observability, continuous delivery, security
• Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions
• Provide primary operational support and engineering for distributed platforms
• Act as the go to person for any production issue. Troubleshoot and monitor until successful mitigation, communicate effectively, postmortem and implementation of the learnings.
• Maintain IaC and CICD and promote best practices for our CI/CD processes
• Focus on Continuous improvement and technical standards – drive improvements in productivity, monitoring, tooling and set industry best practices.
• On-call Rotation: Participate in on-call/shift rotations.
• When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident
• Be innovative and curious:
• Maintain end-to-end security ensuring that we meet best practices standards
• Keep up-to-date with emerging cloud technology trends, especially around DevOps, Service Reliability and Security.
• Adopt pan-TR operation principles to ensure consistency and efficiency
• Documenting “tribalâ€� knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it
• Be collaborative:
• Extreme collaboration within our teams – Canada, US, Mexico and India

About you:

You're a fit for the role if you have:

• Bachelor’s degree in computer science or related field - a must
• Minimum of 4+ years of experience as DevOps/SRE engineer and Cloud engineer with hands-on experience in AWS cloud technologies.
• Highly skilled in UNIX/Linux-based Systems
• Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS.
• Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh
• Must have experience using AWS services (such as Cloud Front, EKS, ECS, RDS, Threat detection and other security controls)
• Must have 2+ years scripting and programming experience (PowerShell, Bash)
• Experience or knowledge of Observability tools: DataDog, ELK, SumoLogic, CloudWatch
• Experience or knowledge with Version Control and CI/CD (Git/ Azure DevOps / JFrog Artifactory)
• Experience or knowledge writing Infrastructure as Code (IaC) (Terraform / CloudFormation / other)
• Team player with a can do attitude