Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

As an Accounts Receivable Representative, you will play a vital role in managing our incoming payments, ensuring timely and accurate processing of receivables, and maintaining compliance with financial regulations. Your expertise will directly contribute to our cash flow management and financial stability.

1. Customer Collections:

• Invoice Follow-Up: Proactively follow up with customers to ensure timely payment of invoices.
• Dispute Resolution: Identify and resolve any discrepancies or disputes related to customer invoices and payments.

1. Payments Support:

• Payment Processing: Accurately process incoming payments, including checks, ACH, wire transfers and credit cards. Ensure payments are correctly allocated to customer accounts.

1. Customer Master Data Management:

• Data Accuracy: Maintain accurate and up-to-date customer master data, including onboarding new customers and updating existing customer information.
• Compliance: Ensure customer data complies with internal policies and external regulations.

1. Functional KPI Management:

• Performance Monitoring: Track and analyze key performance indicators (KPIs) related to accounts receivable function and portfolio aging.
• Reporting: Generate regular reports on AR performance metrics and provide insights to support decision-making.

1. Process Improvement Management:

• Process Optimization: Identify opportunities for process improvements within the AR function and implement innovative solutions. Lead initiatives to enhance efficiency, accuracy, and overall performance of the AR processes.

Qualifications

• Bachelor's degree in Accounting or a related field (Corporate Finance, Business Administration, Economics).
• 2-5 years of experience in accounts receivable for a similar role.
• Accounting Software: Proficiency in ERP systems such as SAP, Oracle, or Microsoft Dynamics.
• Consistent productivity level of minimum 200 accounts credit control.
• Excellent communication abilities and a customer-focused approach
• Automation Tools: Familiarity with AP automation tools and portals (i.e. Coupa, Ariba, etc.).
• Data Analytics: Ability to use data analytics tools (e.g., Power BI, Tableau) to generate insights and improve processes.
• Cybersecurity Awareness: Knowledge of best practices in data security and privacy.
• Intermediate to advanced level English required.