We are the top 3 telecommunication company of China, now we are searching talents for the job "Post-sales Technical Services Engineer". Our office is in Polanco, the schedule will be 9am to 6pm, Monday to Friday.

Responsibility

1. Responsible for resolving customer problems via online communication.
2. Responsible for supporting system integration or hardware service operations, establishing effective communication and team collaboration with various suppliers.
3. Responsible for ensuring customer satisfaction and maintaining brand image.

Requirements

1. Computer related major, bachelor degree or above;
2. At least 1-3 years of IT, Internet, hardware technical service experience;
3. Good command of spoken and written English and local language;
4. Have good interpersonal skills and are able to communicate at all levels, experience in hardware technical services (routers, switches, etc.) is preferred;
5. Certified professional with (any of): CCNA/CCNP/CCIE [Cisco Systems], ASE/Master ASE [HP Enterprise], Aruba Certified Mobility Professional (ACMP), HCNA/HCNP/HCIE [Huawei Enterprise], JNCIA/JNCIP/JNCIE [Juniper Networks].

Having working experience of VPN, VLAN, CISCO, Troubleshooting.