Job Description

The Teleria channel oversees and supports more than 2000 brick and mortar agents who use the RIA platform to deliver money transfer services to their customers. As such, you will be responsible for ensuring that our team provides exceptional service to these agents, while also working to continuously improve the Teleria channel and the RIA platform.

To be successful in this role, you must have a proven track record of managing a large team in a fast-paced call center environment. You must also have experience in developing and implementing new processes and procedures, as well as in overseeing complex projects from start to finish. A Bachelor's degree in Business Administration or a related field is preferred, as is experience in the financial services industry.

About Us

We're Ria Money Transfer

A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world, Ria gets money to where it matters. We're focused on harnessing technology and, as part of Euronet Worldwide, we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions. Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.

With presence in more than 160 countries, and more than 490,000 locations worldwide, we're committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect. Join us in our mission to open ways for a better everyday life.