Lux Connect is a fast-growing company specializing in solar. We are committed to delivering top-tier solutions and providing exceptional customer experiences. Our sales team plays a critical role in driving business growth and expanding our market reach.

Job Summary

We are seeking an experienced and results-driven Call Center Supervisor to lead our call center sales team. The ideal candidate will have a strong background in outbound and inbound sales, a track record of exceeding sales targets, and the ability to develop high-performing teams. This role requires exceptional leadership, strategic thinking, and the ability to drive revenue growth in a fast-paced environment.

Key Responsibilities

• Develop and implement sales strategies to achieve and exceed revenue goals.
• Lead, mentor, and motivate a team of call center sales representatives to optimize performance.
• Identify and pursue new business opportunities to expand market reach.
• Analyze sales data, customer feedback, and market trends to drive informed decision-making.
• Establish and maintain strong relationships with key clients and stakeholders.
• Collaborate with marketing and product teams to align sales initiatives with company goals.
• Monitor and report on sales performance, providing actionable insights to improve results.
• Ensure high levels of customer satisfaction and retention through effective sales and service strategies.
• Recruit, train, and develop sales representatives to enhance team capabilities.

Qualifications & Requirements

• Proven experience as a Call Center Supervisor, preferably in a call center or high-volume sales environment.
• Strong understanding of sales techniques, market trends, and business development strategies.
• Excellent leadership, coaching, and team-building skills.
• Proficiency in CRM software and sales analytics tools.
• Strong communication, negotiation, and interpersonal skills.
• Ability to develop and execute strategic sales plans to drive consistent revenue growth.
• Experience in managing sales teams with a focus on outbound, inbound, or B2B sales is a plus.

What We Offer

• Competitive base salary with uncapped commissions
• Performance-based incentives and bonuses
• Opportunities for professional growth and career advancement
• A collaborative and goal-driven work environment
• Ongoing training and development programs