This role requieres:

5 years in credit and collections, preferably within financial services, manufacturing, or commercial sectors where collections are a key part of the business—ideally in companies involved in asset or transportation unit financing. Experience handling diverse customer portfolios (AAA-rated clients, U.S. subsidiaries, and small to mid-sized companies). Solid understanding of the KYC (Know Your Customer) process.

Responsibilities:

• Oversee current and past-due accounts, executing collection actions and recovery plans.
• Evaluate the payment capacity of new and existing clients, conducting risk analysis on both potential and current customers.
• Prepare financial reports including portfolio status, DSO (Days Sales Outstanding), credit risk, and forecasts.
• Coordinate with legal, operations, and billing departments to ensure effective processes.
• Apply credit policies to support sales and negotiations.
• Analyze delinquent accounts, conduct client visits, and keep customer files up to date.
• Support account clean-up, reconciliation with vendors, and ensure proper application of payments.
• Supervise credit and collection policies and processes, specifically for clients with leasing contracts.
• Analyze the payment capacity of new clients before granting lease credit lines.
• Manage the migration of operations and selected functions from the USA to Mexico within the department, ensuring transparency, structure, and process control.
• Participate in the implementation of the SAP module related to the department.
• Strategically collaborate with credit analysis agencies to support informed decision-making:
• This management role maintains a close relationship with external credit analysis agencies, encouraging deep involvement to issue strong recommendations aligned with the company's objectives. It is responsible for analyzing, validating, and, when necessary, challenging the information provided by these agencies and internal teams to develop accurate assessments and recommendations regarding the handling of current and potential clients. The main goal is to mitigate risks and prevent possible financial losses for the company.

Soft Skills

• Business and Managerial Expertise.
• Problem Solving & Organizational Impact.
• Communication and Influence.
• Decision-Making..
• People Management & Leadership.
• Financial Management.
• Critical Thinking.

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Hard Skills:

• Preferred experience and understanding of SAP, Power BI, CRM systems, Salesforce, and advanced Excel.
• Close and timely follow-up on collections.
• Management of past-due portfolios.
• Supervision of collections teams.
• Interpretation of financial statements.
• Invoice review and validation.
• Provision of recording and reconciliation.
• Experience in extrajudicial and commercial collections.